Dashboard
Overview of your feedback performance
Total Responses
12,847
+12.4%vs last week
NPS Score
42
+5.2%pts vs last month
Positive Sentiment
55%
+2.8%vs last week
Active Blips
6
+78%% completion rate
Health Score
Overall feedback health
0B
Good
+3.2 from last week
Insights
Checkout friction detected
Payment page showing 23% higher abandonment rate. Users report confusion with shipping options.
Mobile users love new search
The updated search feature has 4.8/5 satisfaction on mobile. Consider promoting it in your app store listing.
NPS improving in enterprise segment
Enterprise customers NPS increased by 12 points this month. Strong correlation with recent account manager assignments.
Performance Overview
Track your feedback metrics over time
Response Trend
Daily responses over the last 30 days
Sentiment Over Time
Sentiment distribution trends
NPS Breakdown
Promoters, passives, and detractors
+42NPS
Good
Promoters: 55
Passives: 32
Detractors: 13
Device Distribution
Responses by device type
47%Desktop
40%Mobile
13%Tablet