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Responses

View and analyze feedback responses

Total Responses

50

Completion Rate

100%

Positive Sentiment

52%

+2.8%vs last week

Avg NPS

42

+5.2%vs last week
Post-Purchase NPSNPS: 10

Absolutely love it! Fast shipping, great quality, and the packaging was eco-friendly. Will definitely order again!

mobile
US
about 1 hour ago
Feature Satisfaction
desktop
UK
about 2 hours ago
Exit Intent Survey

Found the same product 20% cheaper at a competitor. Would consider buying if you matched the price.

desktop
DE
about 3 hours ago
Post-Purchase NPSNPS: 9

Great customer service! Had an issue with delivery and it was resolved within hours.

mobile
CA
about 3 hours ago
Onboarding Feedback

The tutorial was super helpful. Got my first order placed in under 5 minutes!

tablet
AU
about 4 hours ago
Product Rating
mobile
US
about 5 hours ago
Support Ticket CSAT

Quick response time but had to explain my issue twice. Overall good experience.

desktop
FR
about 6 hours ago
Post-Purchase NPSNPS: 6

Product quality is good but shipping took longer than expected. Would be 9/10 with faster delivery.

desktop
NL
about 7 hours ago
Exit Intent Survey
mobile
US
about 8 hours ago
Feature Satisfaction
desktop
IN
about 9 hours ago
Post-Purchase NPSNPS: 10

Been a customer for 2 years. Never disappointed. The loyalty program is amazing!

desktop
US
about 10 hours ago
Onboarding Feedback

Good overall, but the account verification email took 10 minutes to arrive.

mobile
BR
about 11 hours ago
Product Rating
tablet
JP
about 12 hours ago
Post-Purchase NPSNPS: 8
mobile
UK
about 14 hours ago
Support Ticket CSAT

Marcus was incredibly helpful! Resolved my billing issue in minutes. 10/10 support!

desktop
US
about 15 hours ago
Product Rating
mobile
US
about 16 hours ago
Support Ticket CSAT
tablet
UK
about 17 hours ago
Post-Purchase NPS
desktop
DE
about 19 hours ago
Feature Satisfaction
mobile
CA
about 20 hours ago
Exit Intent Survey
tablet
FR
about 22 hours ago