Response Details

From Post-Purchase NPS

Answers

Responses to 2 questions

Question 1 · nps

Promoter

Question 2 · text

“Great customer service! Had an issue with delivery and it was resolved within hours.”

Sentiment

Positive

Score: 89%

Context

mobile

Chrome 120 · Android 14

Toronto, Ontario

Feb 20, 2026

4:37 PM

Order Confirmed - Acme

https://acme.com/order/confirm

User

usr_cust_003