Response Details
From Support Ticket CSAT
Answers
Responses to 3 questions
Question 1 · rating
4/5
Question 2 · single_select
Yes, completely
Question 3 · text
“Quick response time but had to explain my issue twice. Overall good experience.”
Sentiment
Neutral
Score: 58%
Context
desktop
Edge 120 · Windows 11
FR
Paris, Île-de-France
Feb 20, 2026
1:37 PM
Ticket Closed - Acme Support
https://acme.com/support/ticket/T-8901
User
usr_cust_005