Response Details
From Post-Purchase NPS
Answers
Responses to 2 questions
Question 1 · nps
6
DetractorQuestion 2 · text
“Product quality is good but shipping took longer than expected. Would be 9/10 with faster delivery.”
Sentiment
Neutral
Score: 52%
Context
desktop
Chrome 120 · Windows 10
NL
Amsterdam, North Holland
Feb 20, 2026
12:37 PM
Order Confirmed - Acme
https://acme.com/order/confirm